bdbajee 13's Privacy Policy
Here is a full explanation of how important your personal information is to us, and how it is collected, stored, and used.
01
Introduction and Scope
This privacy policy applies to all users of the bdbajee 13 platform. By registering on the site or using its services, you are considered to have accepted the terms of this policy.
bdbajee 13 is committed to providing a safe and transparent online gaming experience for users in Bangladesh. When you visit our website, create an account, or use any of our services, certain information is naturally generated. This privacy policy explains what that information is, why it is collected, and how your interests are protected.
Alongside this policy, we encourage you to read our Terms and Conditions, which outline the overall framework for using our services.
02
What Information We Collect
bdbajee 13 collects two types of information — what you provide directly, and what is generated automatically while you use the platform.
Information Provided Directly by You
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay number (for transactions)
- Bank account details (where applicable)
- Content of messages and requests sent to support
Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Time spent on the site and pages visited
- Login time and location data
- Gaming activity and betting history
- Cookies and session tokens
Special Notice Regarding Children's Information
All services on bdbajee 13 are for persons aged 21 and above only. We do not intentionally collect any personal information from minors. If we become aware that information from a minor has reached us, it will be deleted immediately upon notification.
03
Purpose of Information Use
Collected information is used for specific and limited purposes. bdbajee 13 never sells your information to third parties.
| Purpose of Use | Description |
|---|---|
| Account Management | Handling registration, login verification, and account security. |
| Identity Verification | Running the KYC process to prevent fraud and confirm user age. |
| Transaction Processing | Secure payments for deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. |
| Support Services | Helping resolve your issues via live chat and email. |
| Promotions and Bonuses | Delivering applicable offers and incentives to you. |
| Security and Fraud Prevention | Detecting suspicious activity and maintaining overall platform security. |
| Responsible Gaming | Monitoring user behaviour to identify problematic gaming patterns and provide support. |
| Legal Obligations | Retaining necessary information to comply with relevant laws and regulations. |
04
Cookie Policy
The bdbajee 13 website uses various types of cookies to improve your browsing experience and maintain service quality.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, manage security tokens, and temporarily store form data. Disabling these cookies will prevent the site from working properly.
Functionality Cookies
These cookies are used to remember your preferred language settings, game category preferences, and other personalised settings, so you do not have to set them again each time you log in.
Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most, where issues occur, and which pages load slowly. This information is fully anonymous and is used to improve service quality.
Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling essential cookies may prevent core services such as login and payments from working. If you have any questions about cookies, contact us via our 24/7 live chat.
05
Sharing Information with Third Parties
bdbajee 13 does not sell your personal information to third parties. However, in limited circumstances, some information may be shared with trusted partners.
Payment Processors
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banks to process your deposits and withdrawals. This information is used solely to complete the payment.
Technology Service Providers
We work under contract with certain trusted technology companies for server management, cybersecurity, and technical support. They may only use this information for the defined purpose and cannot use or share it independently.
Legal Obligations
If disclosure of information is required by court order, the direction of an investigative authority, or applicable law, bdbajee 13 will comply. Only the minimum necessary information will be provided in such cases.
Game Providers
Our game providers — including Pragmatic Play, PG Soft, Evolution, JILI, and Spribe — process limited technical data to manage gaming sessions. This data is used to ensure the fairness and security of game outcomes.
06
Data Security Measures
bdbajee 13 has put in place multiple technical and administrative measures to protect user information.
SSL Encryption
Every data packet sent from your browser to our servers is protected by SSL/TLS encryption, so that no one can intercept the information in transit.
Encrypted Storage
Passwords and sensitive information are never stored in plain form. They are kept in the database using industry-standard hashing and encryption methods.
Access Controls
Only staff members who need access to information for their work can view user data, and only to a limited extent. All access is logged and recorded.
Steps in the Event of a Security Breach
If a data breach occurs, we will notify affected users as quickly as possible. Steps will also be taken to investigate the cause of the breach, limit damage, and prevent recurrence. If you notice any unusual activity on your account, contact our 24/7 live chat immediately.
07
Your Rights and Controls
Every user registered with bdbajee 13 holds certain basic rights regarding their own information.
Right to Access Information
You can find out what information we hold about you at any time. Submit a request via live chat or email and we will provide that information after verification.
Right to Correct Information
If there is any error in your stored information, you can request a correction. Some information can be updated directly from account settings; for others, you will need to contact support.
Request to Close Account
You can request that your account be permanently closed. However, some information may need to be retained for a specified period to meet legal obligations.
Right to Opt Out of Marketing
If you do not wish to receive promotional emails or notifications, you can disable them yourself from account settings or let support know.
To learn more about responsible gaming, setting limits on your account, or taking a temporary break, visit our Responsible Gaming page, which contains a detailed guide on enjoying games safely and in a controlled way.
08
Data Retention Period
bdbajee 13 does not hold user information for longer than necessary. In general:
- Information for active accounts is retained for as long as the account remains active.
- When an account is closed, transaction history and identity verification documents are kept for a defined period as required by law.
- Promotional communication data is deleted when you withdraw consent or when the account becomes inactive.
- Technical logs are generally deleted within 90 days, though this may be extended if needed for a security investigation.
09
Contact for Privacy Matters
Contact us for any questions, requests, or complaints related to this policy.
Live Chat
For the fastest resolution, use our 24/7 live chat service. Support is available in both Bengali and English.
10
Policy Changes and Updates
bdbajee 13 may amend this privacy policy as needed. If any significant changes are made, you will be notified via your registered email or a notice on the site. Continued use of the site after any changes means you have accepted the updated policy. For this reason, we recommend checking this page regularly.
To understand the full terms and conditions of using our services, read our Terms and Conditions, which set out the detailed rules applicable to all platform services.